TERMS AND CONDITIONS FOR CONSULTING SERVICES

Last updated: October 2025

These Terms and Conditions (the "Terms") govern the consulting services provided by Campana Marketing ("Consultant" or "We") to you ("Client" or "You"). By booking a consulting session through our Calendly or payment portal, you agree to be bound by these Terms.

1. CONSULTING SERVICES

The Consultant agrees to provide consulting services in marketing, coaching, and strategy as described in the specific offer you've selected (the "Consulting Services"). This includes but is not limited to strategy sessions, one-to-one calls, and other services as outlined at the point of booking.

Details of your Consulting Services, including the session duration, date, and fee, will be confirmed at the time of booking and payment.

2. PAYMENT TERMS

  • Payment is due in full before your session begins. No session will take place without payment confirmation.

  • Payment must be received at least 48 hours prior to your scheduled session. Sessions without confirmed payment will be cancelled and your booking slot released.

  • Payment is non-refundable except where required by law.

  • All fees are exclusive of VAT, which will be added where applicable.

  • Payment is made via the payment portal specified at checkout (e.g., Bank Transfer, card payment).

  • If payment fails or is declined, you must arrange alternative payment before your session date. The Consultant is not obligated to hold your booking slot if payment is not received within the stated timeframe.

3. SCHEDULING AND CANCELLATIONS

  • Rescheduling: Session times can only be changed with at least 24 hours' notice. Changes requested with less than 24 hours' notice will incur an additional charge equal to the full session fee.

  • Cancellations by Client: Cancellations must be made with at least 24 hours' notice. Cancellations made with less than 24 hours' notice are non-refundable. Once the Term has commenced, no refunds will be provided.

  • Cancellations by Consultant: The Consultant may cancel for reasons beyond reasonable control. In such cases, you will be offered a full refund or a rescheduled session at no additional cost.

4. INTELLECTUAL PROPERTY RIGHTS

  • Ownership of Work: You will own all intellectual property rights to any deliverables, advice, strategies, and materials created specifically for you during the Consulting Services.

  • Consultant's Portfolio: The Consultant reserves the right to showcase your work (unless confidential) as part of their portfolio, case studies, or marketing materials, provided that you are not identified without your express written consent.

  • Pre-existing Materials: Any templates, frameworks, tools, or methodologies that existed before your engagement remain the property of the Consultant. You receive a personal, non-exclusive license to use these materials solely in connection with implementing the advice received during your session.

5. CONFIDENTIALITY

The Consultant will keep all information you share during your session confidential and will not disclose details regarding your business, customers, business plans, pricing, or other sensitive information to any third party, except:

  • Where required by law (in which case reasonable notice will be given where possible)

  • To professional advisors or staff members who have agreed to maintain confidentiality

  • With your express written consent

You agree to keep the Consultant's methodologies, frameworks, and proprietary materials confidential and not to share them with third parties or use them commercially without permission.

6. LIMITATION OF LIABILITY

The Consultant provides services on an "as-is" basis. While we aim to provide high-quality advice and expertise, we do not guarantee specific results or outcomes. Success depends on your implementation of the advice provided and factors beyond the Consultant's control.

The Consultant shall not be liable for:

  • Loss of profit, revenue, or business opportunity

  • Loss of data or corruption of data

  • Loss of goodwill or reputation

  • Indirect or consequential losses

  • Any damages arising from your use or misuse of the advice provided

  • Delays or failures to perform services due to circumstances beyond reasonable control (Force Majeure)

Liability Cap: Except for matters relating to fraud, death, or personal injury, the Consultant's total liability under these Terms shall not exceed the fees you paid for the Consulting Services.

7. INDEMNIFICATION

You agree to indemnify, defend, and hold the Consultant harmless from any claims, damages, costs (including legal fees), or losses arising from your implementation of the advice provided, your breach of these Terms, or any act or omission by you related to the Consulting Services.

The Consultant agrees to indemnify you from claims that the Consulting Services infringe third-party intellectual property rights, provided you notify the Consultant promptly and allow the Consultant to defend or settle any such claim.

8. NO GUARANTEES

The Consultant makes no warranty or guarantee regarding the results of implementing the advice provided during the Consulting Services. Results depend on your specific circumstances, market conditions, implementation efforts, and factors beyond the Consultant's control. Past results are not indicative of future outcomes.

9. NO CLIENT RELATIONSHIP

These consulting services do not create an agency, partnership, joint venture, or employment relationship between you and the Consultant. You are solely responsible for any taxes, employment contributions, or other obligations arising from your business activities.

10. MODIFICATIONS TO THESE TERMS

No modification to these Terms is valid unless made in writing and agreed upon by both parties. The Consultant reserves the right to update these Terms at any time. Continued use of the services indicates your acceptance of any updated Terms.

11. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and the Consultant regarding the Consulting Services and supersede all previous agreements, understandings, or negotiations, whether written or oral.

12. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the English courts for any disputes.

13. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed or modified to the minimum extent necessary, and the remaining Terms shall continue in full force and effect.

14. CONTACT

For questions about these Terms or to report any issues, please contact the Consultant through the contact information provided at the point of booking.

By booking a consulting session, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.